Frequently Asked Questions


What are the office hours?

At all facilities:
Monday-Saturday: 9 AM to 5 PM
Sunday: 12 PM to 5 PM at each facility.

When can I access my unit?

You always have access to your unit 24/7.

Am I required to store short or long-term?

Store with us short or long-term. Each facility offers convenient and flexible lease options. Call for more information.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

How do I make my payments?

We offer easy online bill pay using a credit card. You can also make automatic payments by linking your bank account to your storage account.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.

What is drive-up access?

Drive-up access allows tenants to load and unload their belongings with ease. Pull your vehicle up to your unit door on moving day or during visits.

Do you offer tenant protection?

Yes, each facility offers tenant insurance to ensure that your belongings remain safe and sound.